We want you to be completely happy with your purchase! If for any reason you are not satisfied, we offer a 14-day change of mind and exchange policy from the date you receive your order.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Ready to start a return? Simply visit our [Returns Portal (link)] to begin the process.

Please note that clearance sale items and gift cards are not eligible for returns.

You can read our full returns policy here (link)

We pack and ship orders from our warehouse in Brisbane, QLD. We offer the following shipping options for domestic orders:

• Standard Shipping (Australia Post): From $9.95
• Express Shipping (Australia Post Express): From $14.95

Orders are typically dispatched within 1-2 business days. You will receive a tracking number via email as soon as your order is on its way.

For international shipping information, please visit our Shipping Details page (link).

We accept a wide range of secure payment methods to make your checkout experience as smooth as possible.

You can pay using:

• Credit & Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay & Google Pay
• UnionPay
• Shop Pay

Your security is our priority. All transactions are processed through a secure payment gateway with industry-standard SSL encryption.

We're here to help! You can reach our friendly customer service team in several ways:

• Email: Send us a message at info@littlestarshop.com.au and we'll get back to you as soon as possible.
• Contact Form: Fill out the form on our Contact Us page (link) with your details.

Our team is based in Brisbane and is available Monday to Friday, 9:00 AM – 5:00 PM AEST.

We've got more answers! This page covers our most common questions, but you can find a complete list of topics on our Full FAQ Page - FAQ Link.

If you can't find what you're looking for in our FAQ page, you can contact us via email at info@littlestarshop.com.au